ModSquad
Lead
lead
Overview
ModSquad provides 24/7 dedicated human moderators for your Discord, Slack, or Skool community. Our team handles spam removal, answers common member questions, and posts daily engagement prompts — so you can focus on creating content and growing your community instead of monitoring chat around the clock. Members get faster response times and a more active community environment; you get back your time.
Mission
Value Proposition
ModSquad provides 24/7 dedicated human moderators for Discord, Slack, or Skool communities — handling spam, answering basic questions, and posting daily engagement prompts so community owners can focus on content and growth instead of babysitting their chat.
Target Customer
Course creators, YouTubers, and SaaS founders running private paid communities on Discord, Slack, or Skool.
Revenue Model
Flat $900/month retainer per community, billed monthly. No contracts — cancel anytime.
KPIs
- Moderation Response Time (target: < 5 min during coverage hours)
- Tickets / Support Questions Resolved (per week, per community)
- Member Retention Rate in the community (quarterly)
- Customer Acquisition Cost (blended across channels)