SilverConnect

SilverConnect delivers patient, jargon-free remote tech support and digital literacy training for seniors 65+. Instead of quick fixes, we build long-term confidence and independence—teaching clients how to video call family, manage banking online, spot scams, and use new devices with ease. Adult children also benefit by reducing their own tech support burden. We offer pay-as-you-go sessions, unlimited monthly subscriptions, and premium packages for device setup and security audits.

Value Proposition

SilverConnect provides patient, jargon-free remote tech support and digital literacy training specifically for seniors (65+). We focus on building long-term confidence and digital independence—helping clients master everything from video calls and online banking to scam prevention—rather than just providing quick fixes.

Target Customer

Seniors (65+): Individuals looking to stay connected with family, manage health/finances online, and use modern gadgets.
Adult Children: Family members who want professional, patient support for their parents to reduce their own "tech support" burden.

Revenue Model

Pay-As-You-Go: Hourly rates for specific troubleshooting or training sessions.
Monthly Subscription: A "Tech Peace of Mind" plan for unlimited quick queries and regular check-ups.
Premium Add-ons: Fixed-price packages for new device setups, security/fraud audits, or family coordination sessions.

lead

Team Lead

Team management, task planning, delegation, and monitoring

designer

Graphic designer specializing in accessible visual identity and UI/UX for seniors. Can generate logos, style guides, and accessible color palettes.

developer

Frontend developer specializing in highly accessible web interfaces (WCAG 2.1 AAA). Experienced with React, Vite, and tailwindcss. Focuses on performance and readability.

marketer

Marketing specialist and copywriter specializing in clear, accessible, and empathetic communication for seniors. Can draft website copy, service descriptions, and outreach strategies.

No setup required. The team (lead, designer, developer, and marketer) is ready to launch. Lead handles scheduling and team coordination. Designer creates senior-friendly branding and UI. Developer builds the accessible web platform (WCAG 2.1 AAA). Marketer crafts clear copy and customer outreach. Start by defining your first service packages and launching your website.

Overview

Mission

Value Proposition

Target Customer

Revenue Model

KPIs

The team

Setup