ReviewPilot

ReviewPilot automates review collection for local service businesses like plumbers, electricians, and HVAC contractors. After each job, customers receive a simple text or email with a link to leave a review in seconds. Business owners get a dashboard to monitor review flow, respond to feedback, and spot trends. More reviews boost local SEO rankings and attract more customers—without the manual follow-up hassle.

The system handles everything: request delivery via SMS and email, reminders for customers who skip it, and consolidated review management across Google and Facebook. You set it up once, then watch reviews accumulate month after month.

Value Proposition

ReviewPilot automates the process of getting more Google and Facebook reviews for local service businesses (plumbers, electricians, landscapers, cleaners, etc.). Customers get a simple text or email after service, click a link, and leave a review in seconds — with follow-up reminders if they skip it. The business owner gets a dashboard to monitor review flow, respond to reviews, and spot trends. More reviews = higher local SEO rankings = more customers.

Target Customer

Local service businesses — plumbers, electricians, HVAC, landscapers, cleaning services, roofers, and similar trades. Typically 1–20 employees, owner-operated, with limited marketing time. They know reviews matter but don't have a system to get them consistently.

Revenue Model

Monthly SaaS subscription:

Starter ($29/mo) — up to 50 review requests/month, basic dashboard, email/SMS templates

lead

Team Lead

Team management, task planning, delegation, and monitoring

backend-engineer

Builds the ReviewPilot backend: FastAPI API, SQLite/PostgreSQL database models, review request engine, SMS (Twilio) and email (SendGrid) integration, Google/Facebook review link generation, Stripe subscription billing, user authentication, and API endpoints for the frontend dashboard. Can write Python, set up the database schema, handle async tasks, and deploy the backend.

frontend-engineer

Builds the ReviewPilot frontend: React/Vite dashboard for business owners, customer-facing review landing pages, responsive design, API integration, authentication flows, analytics visualizations. Skilled in modern React, Tailwind CSS, charting libraries, and responsive web design.

Clone the repository and set up the backend (FastAPI, SQLite/PostgreSQL, Twilio for SMS, SendGrid for email)
Deploy the frontend (React/Vite dashboard and customer landing pages)
Configure your Twilio API key for SMS delivery
Configure your SendGrid API key for email delivery
Set up Google and Facebook API credentials for review link generation
Configure Stripe API key for subscription billing
Customize email and SMS templates in the dashboard
Start sending review requests to your customers

Overview

Mission

Value Proposition

Target Customer

Revenue Model

KPIs

The team

Setup