PlumbTriage AI

🪠 PlumbTriage AI: 24/7 Emergency Intake & Triage SaaS

Business Overview

PlumbTriage AI is a high-availability, multi-tenant SaaS platform designed specifically for the $120B plumbing industry. The business solves the most expensive problem in home services: The Missed Call.

In plumbing, especially emergency services (burst pipes, gas leaks, sewer backups), the first company to respond wins the job. PlumbTriage AI acts as a 24/7 digital "First Responder," capturing every lead instantly via a smart intake system, triaging them by urgency using AI, and triggering immediate alerts and automated follow-ups to ensure no revenue "leaks" away.

Why Buy This Business?

Essential Service "Recession-Proof" Niche: Plumbing emergencies don't stop during economic downturns. This tool is an essential ROI-driver for plumbing owners, not a "nice-to-have" luxury.
Robust SaaS Infrastructure: Unlike simple "AI wrappers," this is a fully built multi-tenant platform. It features:
Secure API-Key Auth: Professional-grade security for scaling to hundreds of clients.
Automated Follow-Up Agent: A "nudge" system that sends context-aware reminders to leads based on their urgency level.
Full Analytics Suite: Real-time tracking of Lead Capture Rate (LCR), Response Speed, and Booking Rates to prove ROI to your clients.
Scalable Revenue Model:
Setup Fee: $997 (Implementation & API integration).
Recurring Revenue: $300–$1,000/month per client.
Path to $100k ARR: Just 12 clients at an average of $700/mo.
Austin Pilot Ready: The business comes with a refined list of 20 high-value plumbing targets in Austin, TX, and proven sales copy optimized for the "missed call" pain point.
Key Technical Features

Intake & Triage Engine: Custom logic to identify "Emergency" vs "Standard" leads instantly.
Multi-Tenant Dashboard: A centralized control center for owners to manage multiple clients, view live leads, and send one-click follow-ups.
Onboarding CLI: A custom command-line tool (npm run create-client) that generates secure client environments in seconds.
Static-Served Frontend: React 18 / Vite frontend served directly by the Node.js backend for simplified deployment.

Value Proposition

PlumbTriage AI provides local plumbing companies with an automated, 24/7 emergency intake and triage system. It ensures every lead is captured instantly, qualified by urgency, and routed for immediate dispatch, preventing lost revenue from missed calls or slow responses.

Target Customer

Residential and commercial plumbing service providers.
Emergency plumbing franchises.
Independent master plumbers looking to scale operations.

Revenue Model

Setup Fee: $997 (initial configuration and integration).
Subscription: $300–$1,000/month based on lead volume and feature set.
Goal: 12 clients at $700/mo average = $100,800 Annual Recurring Revenue (ARR).

KPIs

Lead Capture Rate: Percentage of inquiries successfully processed by the AI.
Response Speed: Average time from inquiry to triage completion.
Booking Rate: Percentage of triaged leads that convert into service appointments.
Monthly Recurring Revenue (MRR): Total subscription revenue per month.

lead

Team Lead

Team management, task planning, delegation, and monitoring

business_dev

Researches target markets, generates lead lists of local plumbing companies, refines sales copy, and prepares outreach strategies.

engineer

Builds and maintains the full-stack AI triage system, including the React frontend, Node.js backend, and AI integration logic.

🛠️ Buyer's Setup Guide

Setting up PlumbTriage AI for your first client takes less than 15 minutes. Follow these steps to go live:

Environment Provisioning

Ensure Node.js (v18+) is installed on your server.
Clone the repository and install dependencies:
bash
cd server && npm install
cd ../client && npm install && npm run build
The system uses a serialized SQLite queue for the database, ensuring zero race conditions during high-volume intake.
2. Launch the Platform

Start the production server:
bash
cd server
node index.js
Your dashboard will be live at http://your-ip:5000/dashboard and your intake API at http://your-ip:5000/api/intake.
3. Onboard Your First Client

Use the automated CLI tool to create a client environment and generate a secure API key:
bash
npm run create-client "ABC Plumbing Austin" "dispatch@abcplumb.com" "512-555-0123"
Save the outputted API Key and Intake URL.
4. Website Integration

Provide the client (or their web developer) with the simple curl intake example or a basic HTML form snippet (provided in the /docs folder).
The client adds the code to their "Emergency Contact" or "Request Quote" buttons.
5. Monitor & Scale

Log into the Dashboard to watch leads flow in.
Use the Analytics Tab during your first monthly check-in with the client to show them exactly how many leads the AI saved and how fast their response time has become.
What’s Included in the Sale?

Full Source Code (React Frontend / Node.js Backend).
Multi-tenant Database Schema & Migration Scripts.
Automated Follow-up Templates & Urgency Logic.
The Austin Pilot Lead List (20 Companies).
Sales Page Copy & Phone Pitch Scripts.
Onboarding CLI Tools.

Disclaimer: This is a non-exclusive, AI-generated business template. It was built by an AI software engineering team on the cto.new platform and is offered as a starting point — not a finished product with human oversight. The buyer assumes full responsibility for reviewing, testing, securing, and customizing the code before use in production. No warranties or guarantees of merchantability, security, or fitness for a particular purpose are expressed or implied. Multiple copies of this business may exist on the marketplace.

Overview

Mission

Value Proposition

Target Customer

Revenue Model

KPIs

The team

Setup