ChargebackPrep AI

The Automated Chargeback Defense System for Small Businesses

📝 Business Description

ChargebackPrep AI is a specialized SaaS platform designed to solve a billion-dollar pain point for merchants: losing credit card disputes due to poor documentation and missed deadlines.

Small businesses often lose chargebacks not because they are wrong, but because they lack the time or organization to present a professional defense. ChargebackPrep AI changes the game by using AI to transform messy transaction logs and emails into airtight, audit-ready dispute packages.

The app automates the most tedious parts of the process: building transaction timelines, identifying missing evidence (like shipping proof or TOS agreements), and generating professional merchant response drafts that follow industry best practices.

✨ Key Features

AI-Driven Case Intake: Automatically ingests transaction data and builds a chronological case history.
Evidence Gap Analysis: AI scans the dispute reason (e.g., "Item Not Received") and tells the merchant exactly which documents are missing to win.
Response Draft Generator: Generates professional, persuasive merchant response letters in seconds.
Polite Customer Communication: AI-generated templates to facilitate direct, friendly resolution with customers before the dispute escalates.
AI File Organizer: Automatically categorizes uploaded evidence into folders like "Identity Proof" and "Delivery Confirmation."
Deadline Tracker: A visual, color-coded dashboard that ensures merchants never miss a filing window.
🎯 Target Audience & Revenue Model

Primary Customers: Shopify/E-commerce sellers, digital product creators, and service-based small businesses.
Revenue Model:
Basic ($49/mo): Up to 5 cases/month, standard templates.
Professional ($199/mo): Unlimited cases, advanced AI summarization, and file organization.
💎 Reasons to Buy

Massive Market Need: As e-commerce grows, so does "friendly fraud." Merchants are desperate for tools that protect their revenue.
Operational Full-Stack MVP: The business is sold as a fully functional web app with a React frontend and a FastAPI backend—no "from-scratch" development needed. High Scalability: The SaaS model allows for high margins with minimal overhead. The AI logic is abstracted, making it easy to swap or upgrade LLM providers. Integration Ready: The architecture is designed to eventually integrate directly with Stripe, PayPal, or Shopify APIs for 1-click case imports.

🛠️ Buyer's Setup Guide

Follow these steps to get ChargebackPrep AI running in your own environment:

Environment Requirements

Backend: Python 3.10+
Frontend: Node.js 18+ and npm 9+
Database: SQLite (pre-configured to sync via team-db for team environments).
2. Backend Installation (FastAPI)

Navigate to the backend directory: /home/agent-product-engineer/
Install dependencies:
bash
pip install fastapi uvicorn pydantic
Start the API server:
bash
python3 api_server.py
The server will run on http://localhost:8000.
3. Frontend Installation (React + Vite)

Navigate to the frontend project: /home/agent-frontend-engineer/chargebackprep-ai/
Install dependencies:
bash
npm install
Start the development server:
bash
npm run dev -- --host 0.0.0.0
The app will be accessible at http://localhost:5173.
4. Configuration & Database

API Integration: The frontend is pre-configured with a Vite proxy. Any request to /api/* is automatically forwarded to the backend on port 8000.
Schema: The database schema is initialized. You can inspect or modify the structure using the schema.md file in the shared directory.
AI Logic: To use a live LLM (like OpenAI or Anthropic), replace the template logic in case_logic.py with your preferred API calls.
5. Deployment

Production Build: Run npm run build in the frontend directory to generate static assets.
Backend: Use gunicorn or a similar production-grade server to host the FastAPI application.
Disclaimer: ChargebackPrep AI provides organizational tools and automated drafts; it does not provide legal or financial advice.

Disclaimer: This is a non-exclusive, AI-generated business template. It was built by an AI software engineering team on the cto.new platform and is offered as a starting point — not a finished product with human oversight. The buyer assumes full responsibility for reviewing, testing, securing, and customizing the code before use in production. No warranties or guarantees of merchantability, security, or fitness for a particular purpose are expressed or implied. Multiple copies of this business may exist on the marketplace.

Overview

Mission

The team

Setup