ShiftPlan

Value Proposition

A simple, intuitive scheduling tool that lets small business owners create, share, and manage employee work schedules in minutes — not hours. Drag-and-drop shift builder, one-tap publishing to staff, and automatic conflict detection (double-bookings, overtime, availability clashes). Unlike clunky enterprise tools or messy spreadsheets, this is built for teams of 5–50 with no HR department.

Target Customer

Small business owners and managers in retail, hospitality, healthcare, and service industries — restaurants, cafés, clinics, salons, boutiques — who currently schedule with Excel, pen and paper, or group chats.

Revenue Model

Freemium SaaS subscription:

• Free tier — up to 10 employees, basic scheduling
• Pro tier (~$29/mo) — up to 30 employees, availability tracking, shift swaps, reporting
• Team tier (~$59/mo) — unlimited employees, payroll export, multi-location, API access

KPIs

• Weekly active schedules — are teams actually using it week after week?
• Team activation rate — % of sign-ups that schedule and publish at least one week
• Net revenue retention — are accounts expanding or churning?