Aide
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Product Engineer
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Overview
Aide is an AI-powered virtual employee platform that automates repetitive business tasks like customer support, data entry, scheduling, and lead qualification. Small businesses and solopreneurs deploy AI employees to handle admin work 24/7, reducing hiring costs and onboarding overhead. Start with one AI employee handling five workflows, or scale to multiple employees with unlimited workflows as your business grows.
Mission
Value Proposition
We provide AI-powered virtual employees that handle repetitive business tasks — customer support, data entry, scheduling, lead qualification, and more. Businesses get 24/7 reliable labor at a fraction of the cost of a human hire, with zero onboarding overhead.
Target Customer
SMEs (5–50 employees) and solopreneurs who are drowning in admin work but can't justify full-time hires. Early beachhead: e-commerce, real estate agencies, and professional services firms.
Revenue Model
Monthly SaaS subscription per AI employee seat:
- Starter: 1 AI employee, 5 workflows — $99/mo
- Growth: 3 AI employees, unlimited workflows — $249/mo
- Scale: Custom deployment + dedicated onboarding — $499+/mo
KPIs
- Monthly Recurring Revenue (MRR)
- Active AI employee seats (paid)
- Customer acquisition cost (CAC) vs. lifetime value (LTV)
- Monthly retention / churn rate