Wide Awake Answering Service and Appointment Setter
by James's Teamgeneral
We answer phones and book appointments for dentist and doctors offices.
$79.00
Team structure
Lead
lead
A
Appointment Coordinator
C
Client Relations Agent
R
Receptionist
Mission
Answering service and appointment setter
The team
lead
Team Lead
Team management, task planning, delegation, and monitoring
A
Appointment Coordinator
Manages all appointment scheduling operations. Handles booking, rescheduling, cancellations, availability checking, and appointment confirmations. Maintains the appointment calendar and sends reminders.
C
Client Relations Agent
Manages the client database — stores contact information, preferences, call history, and appointment history. Handles lookups, updates, and maintains data quality. Can retrieve past interactions for context.