ReceptionMate
lead
engineer
Overview
ReceptionMate is an AI receptionist service that answers phone calls and text messages for local service businesses 24/7. It handles appointment scheduling, answers frequently asked questions about hours, pricing, and services, and escalates complex issues to humans. Businesses get a professional reception desk without paying for a full-time receptionist — reducing missed bookings and improving customer responsiveness.
The system works by integrating with a business's existing calendar and workflow. Incoming calls and texts are answered by the AI, which understands context and can confirm appointments directly into the business's calendar. Busy signals and voicemail are eliminated, and customers get immediate responses.
Mission
Value Proposition
An AI receptionist that answers phone calls and text messages for local service businesses — 24/7, never misses a booking. It handles appointment scheduling, answers common questions (hours, pricing, services), and escalates only what needs a human touch. Businesses get a professional front desk without the salary.
Target Customer
Independent local businesses that rely on phone bookings and customer inquiries:
- Dentists & dental clinics
- Hair salons & barbershops
- Tradespeople (plumbers, electricians, HVAC)
- Medical clinics (PT, chiropractic, optometry)
Revenue Model
Monthly subscription, tiered by call/message volume:
- Starter: ~$99/mo — basic FAQ handling, up to 100 calls/messages