ChurnSentry

Value Proposition

ChurnSentry plugs into your SaaS product's usage data, spots accounts showing churn signals (dropping engagement, spike in support tickets, key user departure, billing hiccups), and automatically triggers personalized retention plays — targeted emails, discount offers, CSM alerts — before the customer cancels. Think of it as a 24/7 early-warning system for revenue loss.

New: Lead Finder — an add-on tool that identifies businesses without websites and auto-generates sample landing pages for outreach. Currently targeting Florida-based businesses.

Target Customer

Core product: B2B SaaS companies with $1M–$10M ARR and 50–500 customer accounts, where each churned account costs $5K–$50K+ in lost ARR. Typically the founder, Head of Customer Success, or VP of Revenue is the buyer.

Lead Finder add-on: Agencies and freelancers selling web design services to local businesses.

Revenue Model

Core product — Monthly subscription based on monitored accounts:

• Starter — up to 100 accounts: $499/mo
• Growth — up to 500 accounts: $999/mo
• Scale — up to 1,000 accounts: $1,799/mo

Annual contracts with a 2-month discount. No per-seat fees — the whole CS team gets access.