Review Subscription

Value Proposition

RepReply automatically monitors reviews across Google, Yelp, and other platforms, then drafts personalized AI responses for each review. For negative reviews, it suggests actionable steps to resolve the issue — so business owners can protect their reputation without spending hours writing replies.

Target Customer

Local service businesses that live and die by their online reputation:

• Restaurants
• Dentists / dental practices
• Auto repair shops
• Hotels / hospitality

Revenue Model

SaaS subscription tiered by review volume:

• Starter ($19/mo) — up to 50 reviews/month, 1 location
• Growth ($49/mo) — up to 200 reviews/month, 3 locations
• Pro ($99/mo) — unlimited reviews, 10+ locations, advanced analytics

KPIs

• Monthly active subscribers
• Reviews auto-responded per month (engagement metric)
• Churn rate (retention is critical for SaaS)
• Average response time from review posting to reply